IMPORTANT INFORMATION ABOUT CORONAVIRUS (COVID-19)

Our team would like to express our appreciation to those who have given us support during this difficult time. We have been overwhelmed by the emotional support, people who have supplied us with essential equipment such as masks and visors, people who have given us advice and your kind words of encouragement and care. We are all very grateful to be providing health care to such a wonderful community, thank you.  

 

Important information about coronavirus (COVID-19)

You should seek help if:

  • You think you might have coronavirus
  • In the last 14 days you’ve been to a country or area with a high risk of   coronavirus. See the list below
  • You’ve been in close contact with someone with coronavirus

If you need advice regarding coronavirus please contact NHS 111 where you can get advice either on the telephone or online if you have internet access. There are longer waits for the telephone service due high call numbers.   Telephone 111 or click on the link: https://111.nhs.uk/

PLEASE DO NOT go to your GP surgery, hospital or pharmacy if you’ve been advised not to do so, or if you think you might have coronavirus.

There is no need to contact the surgery if you think you have coronavirus unless you feel significantly unwell.  We now offer telephone appointments in the first instance or GPs may arrange a video consultation or ask for photos to be texted to us if you have a skin condition.

Please make use of our eConsult online consultation service just fill out the simple online form to get advice and treatment by the end of the next working day 

To find out how to avoid catching or spreading the coronavirus, visit www.nhs.uk/conditions/coronavirus-covid-19/

Help us to help you:

  • Firstly please do not panic. Although the virus can be deadly, the vast majority of those infected so far have only mild symptoms and make full recoveries. However it is good to be prepared and do all you can to reduce the risk

 

  • It is very important that you do not visit your GP surgery if told not to or if you suspect you have the virus. Some of the staff working in the practice, and also patients visiting the practice, will be at high risk of getting very sick from coronavirus. It is essential that we protect our staff from getting sick as much as possible so that they can continue to provide a service to all of our patients.

 

  • We will be suspending the use of Patient Partner (automated telephone booking service) and also online booking of appointments with immediate effect. This is to allow our Reception Care Navigators to take details of your symptoms, information regarding your travel history and possible contact with any confirmed cases.

 

  • In the event that there is an outbreak locally we may have to offer a telephone service rather than face to face. This is to reduce the risk to patients and staff. We may be short staffed due to staff sickness. Your patience and understanding would be greatly appreciated.

 

  • Wash your hands! Wash your hands often with soap and water for at least 20 seconds, taking care not to miss any parts of the hand.  Always wash your hands when you get home or into work

 

  • Use hand sanitiser gel if soap and water are not available

 

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

 

  • Put used tissues in the bin straight away and wash your hands afterwards

 

  • Try to avoid close contact with people who are unwell

 

  • Do not touch your eyes, nose or mouth if your hands are not clean

 

If you are asked to come to the practice we would be grateful if you could wear a mask or a face covering when you attend.  This is particularly important if you are travelling here on public transport.  Masks and face coverings should not be used by children under the age of two or those who may find it difficult to manage them correctly.

You can wear a cloth mask or something as simple as a scarf or bandana that ties behind the head.  Follow this link for Government advise and guidance on making and wearing a mask.

We have an extremely limited supply of masks available so please try and supply your own.

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

 

Treatment for coronavirus

  • There is currently no specific treatment for coronavirus.
  • Antibiotics do not help, as they do not work against viruses.
  • Treatment aims to relieve the symptoms while your body fights the illness.
  • You’ll need to stay in isolation away from other people until you’ve recovered.
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