FLU CAMPAIGN 2020/2021

FLU CAMPAIGN 2020/2021

 Dear Patient

If you are eligible for a flu vaccination we will shortly be contacting you to arrange an appointment. This year due to Covid-19 we are taking precautions to keep you safe; this includes removing the usual ‘drop in clinic’ and contacting you directly to book a suitable time slot. By using appointments we can manage smaller numbers of attendees at a time. We have also moved our Saturday clinics to the Rawling Road branch surgery to provide a one way walk through system enabling you to maintain social distance.

When you attend for your appointment please wear a mask or face covering if possible and it is preferred you come alone unless a chaperone is required.  You will be greeted at the door by a member of our team and asked to sanitise your hands.  We will then guide you to the next available nurse or health care assistant’s consulting room.

The clinics will operate as follows:

Saturday 19th September 8am–1pm      Patients over 65 years of age ONLY

Saturday 3rd October 8am–1pm             Patients 64 years of age & under at risk ONLY

Saturday 31st October 8am–1pm           Available to all eligible patients

We will also be arranging an evening clinic and a drive through clinic for anyone unable to attend the above. Child Nasal Flu clinics will operate mid-October.

Who should get the flu vaccine?

This year the flu vaccine is being offered on the NHS to:

  • adults 65 and over
  • people with certain medical conditions (including children in at-risk groups from 6 months of age)
  • pregnant women
  • people living with someone who’s at high risk from coronavirus (on the NHS shielded patient list)
  • children aged 2 and 3 on 31 August 2020
  • children in primary school
  • children in year 7 (secondary school)
  • frontline health or social care

Later in the year, the flu vaccine may be given to people aged 50 to 64. More information will be available later in the autumn.

However, if you’re aged 50 to 64 and in an at-risk group, you should not delay having your flu vaccine.

If you have any concerns or queries regarding this process please contact us using the contact form on this website and we will be happy to discuss further with you.


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Our team would like to express our appreciation to those who have given us support during this difficult time. We have been overwhelmed by the emotional support, people who have supplied us with essential equipment such as masks and visors, people who have given us advice and your kind words of encouragement and care. We are all very grateful to be providing health care to such a wonderful community, thank you.  

COVID-19 – Masks/Face Coverings

*Please note: GPs are not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face covering from 24th July. Please refer to Government advice:


Important information about coronavirus (COVID-19)

You should seek help if:

  • You think you might have coronavirus
  • In the last 14 days you’ve been to a country or area with a high risk of   coronavirus. See the list below
  • You’ve been in close contact with someone with coronavirus

If you need advice regarding coronavirus please contact NHS 111 where you can get advice either on the telephone or online if you have internet access. There are longer waits for the telephone service due high call numbers.   Telephone 111 or click on the link: https://111.nhs.uk/

PLEASE DO NOT go to your GP surgery, hospital or pharmacy if you’ve been advised not to do so, or if you think you might have coronavirus.

There is no need to contact the surgery if you think you have coronavirus unless you feel significantly unwell.  We now offer telephone appointments in the first instance or GPs may arrange a video consultation or ask for photos to be texted to us if you have a skin condition.

Please make use of our eConsult online consultation service just fill out the simple online form to get advice and treatment by the end of the next working day 

To find out how to avoid catching or spreading the coronavirus, visit www.nhs.uk/conditions/coronavirus-covid-19/

Help us to help you:

  • Firstly please do not panic. Although the virus can be deadly, the vast majority of those infected so far have only mild symptoms and make full recoveries. However it is good to be prepared and do all you can to reduce the risk


  • It is very important that you do not visit your GP surgery if told not to or if you suspect you have the virus. Some of the staff working in the practice, and also patients visiting the practice, will be at high risk of getting very sick from coronavirus. It is essential that we protect our staff from getting sick as much as possible so that they can continue to provide a service to all of our patients.


  • We will be suspending the use of Patient Partner (automated telephone booking service) and also online booking of appointments with immediate effect. This is to allow our Reception Care Navigators to take details of your symptoms, information regarding your travel history and possible contact with any confirmed cases.


  • In the event that there is an outbreak locally we may have to offer a telephone service rather than face to face. This is to reduce the risk to patients and staff. We may be short staffed due to staff sickness. Your patience and understanding would be greatly appreciated.


  • Wash your hands! Wash your hands often with soap and water for at least 20 seconds, taking care not to miss any parts of the hand.  Always wash your hands when you get home or into work


  • Use hand sanitiser gel if soap and water are not available


  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze


  • Put used tissues in the bin straight away and wash your hands afterwards


  • Try to avoid close contact with people who are unwell


  • Do not touch your eyes, nose or mouth if your hands are not clean


If you are asked to come to the practice we would be grateful if you could wear a mask or a face covering when you attend.  This is particularly important if you are travelling here on public transport.  Masks and face coverings should not be used by children under the age of two or those who may find it difficult to manage them correctly.

You can wear a cloth mask or something as simple as a scarf or bandana that ties behind the head.  Follow this link for Government advise and guidance on making and wearing a mask.

We have an extremely limited supply of masks available so please try and supply your own.



Treatment for coronavirus

  • There is currently no specific treatment for coronavirus.
  • Antibiotics do not help, as they do not work against viruses.
  • Treatment aims to relieve the symptoms while your body fights the illness.
  • You’ll need to stay in isolation away from other people until you’ve recovered.
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Telephone Access on Saturday Mornings


To enable us to be available to provide extra support and advice for your healthcare needs during the COVID-19 period we have temporarily reinstated our telephone access on Saturday mornings Tel: 01914772169 from 9am to 12pm.





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Merger of Dr Krishnan’s Surgery & Oxford Terrace & Rawling Road Medical Group 1 February 2020

Merger of Dr Krishnan’s Surgery

 and Oxford Terrace & Rawling Road Medical Group

1st February 2020

After many years of dedicated service to the community Dr Krishnan has decided to retire. Dr Krishnan was very keen to ensure his patients continued to receive the excellent care that they have always had and he felt that a merger with Oxford Terrace & Rawling Road Medical Group would provide this. The practices have worked closely together as part of Bensham Federation along with two other local practices over the last four years, so have good working relationships already and share some staff that work across both practices.

We undertook an extensive consultation process from 6th September to 29th November 2019. We wrote to 13000 households, held drop-in sessions, consulted with Gateshead Healthwatch, local practices, Overview and Scrutiny Committee, Health and Wellbeing Board, local councillors and the Newcastle Gateshead Clinical Commissioning Group. We are writing to tell you that there has been overwhelming support for the merger, and it has been agreed by the NHSNGCCG Primary Care Committee that the merger will happen on 1st February 2020.

This merger means that the two practices transfer to a single NHS contract with one clinical system. Staff were engaged from the outset so that they could support the process and provide information and reassurance to the respective practice patients. 108 Rawling Road site will close on 31st January 2020, but there will be no change to frontline services. The proposed merger of Oxford Terrace & Rawling Road and Dr Krishnan’s Surgery will only lead to positive benefits for all patients, however if you require any further clarification please do not hesitate to contact me on 0191 477 2169 or email: teresagraham@nhs.net. Alternatively if you would like to talk to an independent body, you can liaise directly with Healthwatch on 0191 477 0033 or email info@healthwatchgateshead.co.uk

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